Kazi Canvas Gallery

Terms & Conditions

Please read these terms carefully before placing an order. They outline our commitments, delivery inspection requirements, returns, and your rights as a collector of our original artwork.

Effective & updated: 2026 • Authentic handmade artwork
1

Product Inspection Upon Delivery

Customers are requested to carefully inspect their product in the presence of our delivery agent at the time of delivery. Please check the artwork, dimensions, frame, and overall condition before confirming receipt.

2

Returns and Exchanges

Returns or exchanges for change of mind or personal preference may not be accepted once delivery is confirmed. This policy does not exclude applicable rights relating to defective, damaged, or incorrectly supplied products under applicable law.

3

Damaged, Defective, or Incorrect Products

If a product arrives damaged, defective, or incorrect, please notify our delivery agent immediately and contact Kazi Canvas Gallery as soon as possible. Retain the product and its packaging, and provide photographs or other evidence if requested. We will review the issue and determine an appropriate resolution in accordance with applicable policies and consumer protection laws.

4

Customised Orders

Customised or made-to-order products may not be eligible for cancellation, return, or exchange once production has started, except where required by applicable law or where the product is defective or incorrectly supplied.

5

Delivery Confirmation

Customers or authorised recipients should inspect the product and confirm receipt at delivery. Any visible damage, incorrect item, or other concern should be reported promptly.

6

Order Details

Customers are responsible for checking the selected artwork, dimensions, frame options, and other order details before confirming a purchase.

7

Consumer Rights

Nothing in these Terms & Conditions is intended to exclude or limit rights available to customers under applicable consumer protection laws in Bangladesh.

8

Acceptance of Terms

By placing an order, customers acknowledge that they have had the opportunity to review these Terms & Conditions, subject to applicable laws and consumer rights.

9

Policy Updates

Kazi Canvas Gallery may update these Terms & Conditions when necessary. The latest version will be published on this page.

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Have any questions about an artwork?

Our team is happy to assist you with artwork specifications, custom sizes, framing inquiries, or delivery arrangements.

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